KNOWLEDGE MANAGEMENT USING BUSINESS RULES

AUTHORS: Ing. et Ing. Stanislav VOJÍŘ (University of Economics, Prague, Department of Information and Knowledge Engineering)

ABSTRACT:
In today’s rapidly changing market environment, almost every company has to be able to quickly adjust its business strategy. Simultaneously, it can be observed a faster growth of requirements on knowledge management. Alongside the knowledge bases for collection the knowledge in unstructured form, for many applications, it is usable to formulate the knowledge for decisions and checks in a structured form. This requirements can be fully satisfied with adoption of the business rules approach. Business rules is a name for relatively big group of specifications and techniques. They are suitable to complement the process modeling of enterprises. The defined rules can be comprehensible for humans (managers, domain experts etc.) as for inference engines. Creation of business rule sets is a way of creation a structured knowledge base. In this paper, there is summarized information about opportunity of collection and management of knowledge using the business rule approach. The mentioned knowledge have been learned not only on theoretical basis but also using the experiences of the rule experts. The research in the field of business rules is currently on a crossroad, because still more experts think, that business rules may be closer to the prime role of expert systems. It can be stated that business rules can be successfully used also for solving of tasks with an acceptable degree of uncertainty. Such tasks can be found mainly in the field of marketing activities or client ratings.

KEY WORDS: Business rules, knowledge management, data mining, rule learning, knowledge base.

DOI: 10.18267/pr.2015.pav.2125.5

FULLTEXT: KNOWLEDGE MANAGEMENT USING BUSINESS RULES – ING. ET ING. STANISLAV VOJÍŘ